Vehicle Detail Search - 2023 VINFAST VF8 | NHTSA
31 Complaintsfor 2023 VINFAST VF8
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All (31)AIR BAGS (2)BACK OVER PREVENTION (1)ELECTRICAL SYSTEM (6)ENGINE (3)EXTERIOR LIGHTING (1)FORWARD COLLISION AVOIDANCE (9)LANE DEPARTURE (14)POWER TRAIN (1)SEATS (1)SERVICE BRAKES (4)STEERING (10)STRUCTURE (1)SUSPENSION (3)UNKNOWN OR OTHER (1)VEHICLE SPEED CONTROL (4)
NHTSA ID Number: 11655005
Incident Date September 1, 2024
Consumer Location OAKLEY, CA
Vehicle Identification Number RLLV1AFA4PH****
Summary of Complaint
I have had nothing but brake and suspension problems with my 2023 Vinfast VF8. The vehicle has been to the dealer on three occasions because of brake and suspension noises which prompted the dealer to replace the entire suspension system. However, my concern is with the vehicle's brakes. Under low speed turning with no brakes applied, the vehicle made a metal on metal grinding noise. The vehicle was in the dealer twice for this problem. The first time they put updated brake pads on the vehicle and let me know that the original pads were too thick. The problem continued and the vehicle was taken back to the dealer a little over two weeks ago for the same problem. This time they sanded the surface of the brake pads to avoid them from rubbing against the rotar. The tech at the dealer told me that he beleives the issue may be that the brake caliper does not open wide enough to allow the pad distance from the caliper. Their solution is to sand the pad down. One, is this safe, and two, what happens when the car needs new brake pads, is the dealer going to cover the cost to continually shave the pads down for the life of the vehicle.
NHTSA ID Number: 11648402
Incident Date January 16, 2025
Consumer Location VAN NUYS, CA
Vehicle Identification Number RLLV1AFA2PH****
Summary of Complaint
The contact owned a 2023 Vinfast VF8. The contact stated that while driving at 35 MPH, another vehicle driving on the opposite side of the road aggressively proceeded into the front passenger side, causing a t t-boned collision. The impact caused the other vehicle to be pushed back to the opposite side of the road. The contact's vehicle then veered to the right and crashed into two more vehicles that were parked. The vehicle then came to a stop after the crash. No warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained injuries to his hand, neck, and back, and his 2 children sustained general body pain. The contact and his children were still visiting the doctor for treatment. Injuries to the other vehicles were unknown. The vehicle was towed to a collision center, where the vehicle was deemed destroyed. The manufacturer was not notified of the failure. The dealer was notified of the failure. The failure mileage was 3,391.
NHTSA ID Number: 11637988
Incident Date November 15, 2024
Consumer Location NEWPORT BEACH, CA
Vehicle Identification Number RLLV1AFA6PH****
Summary of Complaint
I had several alert messages for weeks and after a service call, they told me that they were no issue. with all this alert messages it is impossible to let my Daughter driving the car. it is too risky.
NHTSA ID Number: 11622428
Incident Date October 28, 2024
Consumer Location Unknown
Vehicle Identification Number RLLV1AEB0PH****
Summary of Complaint
Got my car back from service a couple months ago and it is still performing with errors. While driving in a specific lane on the freeway the car would try to pull my steering wheel to the other lane. VinFast stated an update is all is needed and the problem still is occurring. This car is dangerous. One example of this is the Pleasanton California incident.
NHTSA ID Number: 11621307
Incident Date October 16, 2024
Consumer Location ANTIOCH, CA
Vehicle Identification Number RLLV1AFA8PH****
Summary of Complaint
On [XXX], [XXX] both my daughter and I were driving on [XXX] going East by [XXX] . We were rear ended by a driver under the influence. Upon impact the driver front seat and passenger front seat reclined down. We are unaware if this is a safety issue. However, we feel that we sustained additional injuries because of the seats reclining . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
3 Recallsfor 2023 VINFAST VF8
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All (3)AIR BAGS (2)ELECTRICAL SYSTEM (1)
NHTSA Campaign Number: 24V933000
Manufacturer VinFast Auto, LLC
Components AIR BAGS
Potential Number of Units Affected 4,888
Summary
VinFast Auto, LLC (VinFast) is recalling certain 2023-2025 VF8 vehicles. The center air bag mounted in the driver's seat may deploy improperly during a side impact crash and strike the driver's arm.
Remedy
Dealers will replace the center air bag, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact VinFast customer service at 1-833-503-0600.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
NHTSA Campaign Number: 24V369000
Manufacturer VinFast Auto, LLC
Components AIR BAGS
Potential Number of Units Affected 225
Summary
VinFast Auto, LLC (VinFast) is recalling certain 2022-2024 VF8 vehicles. Inactive ignitors may have been installed in the air bags.
Remedy
VinFast will replace the air bags, free of charge. Owner notification letters were mailed June 21, 2024. Owners may contact VinFast customer service at 1-833-503-0600. VinFast's number for this recall is VPAC-291.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign Number: 23V355000
Manufacturer VinFast Auto, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 999
Summary
VinFast Auto, LLC (VinFast) is recalling certain 2023 VF8 vehicles. A software error may cause the multifunction head unit (MHU) display to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Remedy
VinFast will update the software, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact VinFast customer service at 1-833-503-0600. VinFast's number for this recall is VPAC-74.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
1 Investigationsfor 2023 VINFAST VF8
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All (1)LANE DEPARTURE (1)
NHTSA Action Number: PE24025
Components LANE DEPARTURE
Opened From: September 10, 2024–Present
Summary
The Office of Defects Investigation has identified 14 Vehicle Owner Questionnaire (VOQ) reports on 2023 through 2024 model year (MY) VinFast VF8 vehicles alleging problems with the Lane Keep Assist (LKA) system. The complaints allege the system can activate in error and not function properly. The VOQs allege the system has difficulty detecting lanes on the roadway, provides improper steering inputs, and is difficult to override by the driver. Improper steering inputs can result in high control effort required by the driver and increase the likelihood of a crash or injury.
ODI is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and severity of the potential problem and to determine if a safety related defect exists in the subject vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Note: Certain manufacturers may have not yet provided all communications dating back to 2012, as required by law. NHTSA will continue to update its website with additional manufacturer communications as they are received.
3 Manufacturer Communicationsfor 2023 VINFAST VF8
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All (3)ELECTRICAL SYSTEM (1)EQUIPMENT (2)VISIBILITY (1)
NHTSA ID Number: 10237590
Manufacturer Communication Number: 8-23-GL-00-003
Summary
Battery chiller O-ring replacement & AC compressor oil addition.
NHTSA ID Number: 10237588
Manufacturer Communication Number: 8-23-GL-00-005
Summary
Active Grille Shutter [AGS] pigtail wiring harness rework.
NHTSA ID Number: 10237584
Manufacturer Communication Number: 8-23-NA-35-004
Summary
Rework on coolant hoses for cabin cooling performance increase.